Leadnaija
Popular social messaging app, Whatsapp has confirmed that some users would no longer be able to make use of their service as from January 2025 due to the kind of phone they use.
Whatsapp confirmed that some older versions of Android phones would no longer be supported as from January 1, 2025, while iPhones still running iOS 12 will lose support from May 2025…… CLick to see Full List
The Meta-owned app, according to a note on its Frequently Asked Question (FAQ) page, stated that it would stop supporting smartphones running Android KitKat, released in 2013.
It added that users of such devices would be notified before support is cut off and urged such persons to back up important information they might have before the due date.
The message reads: “Our goal is to provide a private and reliable service for as many people as possible.
“To do so, we regularly review how WhatsApp is being used including our growing set of features that advance global private calling and messaging.
“Going forward, WhatsApp support on devices that run KaiOS will end. Before we stop support for these devices, all impacted users will be directly notified ahead of time.
“Users of KaiOS devices should copy their important information outside the device as there is no backup support or ability to restore from these devices.”
Whatsapp clarified that the decision is based on technological advancements and the need to focus on supporting newer phone models.
It added that users who ma be affected would be notified and encouraged to upgrade accordingly.
“WhatsApp works on many Android devices, including those with Android 5.0 or newer. WhatsApp stops supporting older devices and operating systems on an ongoing basis to focus on supporting newer ones and keeping up with the latest technological advancements.
“If we stop supporting your device or operating system, you will be notified in WhatsApp and reminded several times to upgrade. We’ll also remind you to update your device to continue using WhatsApp and keep this article updated with relevant information,” the statement added.
Naija News understands that Android devices and phone models which would be affected as from January 1, 2025 include Samsung, LG, and Sony that were released over ten years ago.
Below is the full list of Android phones that will lose WhatsApp access, according to the FAQ, by January 2025.
Samsung – Galaxy S3, Galaxy Note 2, Galaxy Ace 3, Galaxy S4 Mini
Motorola– Moto G (1st Gen), Razr HD, Moto E 2014
HTC– One X, One X+, Desire 500, Desire 601
LG- Optimus G, Nexus 4, G2 Mini, L90… CLick to see Full List
